Terms of Service

1. Service Provider

These Terms of Service govern the provision of services by:

• Avant-Garde-Promotions (A-G-P)
• Address: Na Strži, 140 00 Praha 4-Nusle, Czech Republic
• Email: info@a-g-p.cz
• Phone: +420 771 214 926

2. Agreement to Terms

By accessing and using our services, you agree to be bound by these Terms of Service, which are governed by Czech law, particularly the Czech Civil Code (Act No. 89/2012 Coll.). If you do not agree with any of these terms, you are prohibited from using our services.

3. Services

A-G-P provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Lead Generation
• Social Media Marketing
• Paid Advertising Management
• Email Marketing

4. Client Obligations

As a client, you agree to:

• Provide accurate and complete information
• Respond to our requests in a timely manner
• Pay all fees as agreed upon
• Comply with all applicable laws and regulations

5. Payment Terms

Payment terms will be outlined in your service agreement. Generally:

• Invoices are due within 14 days of issuance
• Late payments may incur statutory interest as per § 1970 of the Czech Civil Code
• Services may be suspended for non-payment after written notice

6. 90-Day Guarantee

We stand behind our services with a 90-day guarantee. If you don't see measurable results within 90 days, we'll continue working with you at no additional cost until you do, or provide a full refund. Terms and conditions apply based on your service agreement.

7. Intellectual Property

All content, strategies, and materials created by A-G-P remain our intellectual property unless otherwise specified in your service agreement. Upon full payment, you receive a license to use deliverables for your business purposes in accordance with Czech copyright law (Act No. 121/2000 Coll.).

8. Limitation of Liability

A-G-P shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for services in the preceding 12 months, except where such limitation is prohibited by law.

9. Right of Withdrawal (Consumers)

If you are a consumer, you have the right to withdraw from the contract within 14 days without giving any reason, in accordance with § 1829 of the Czech Civil Code. To exercise this right, you must inform us of your decision by a clear statement (e.g., email). If services have already begun with your consent before the withdrawal period expires, you agree to pay for services provided up to that point.

10. Termination

Either party may terminate services with 30 days written notice. Upon termination, you are responsible for payment of all services rendered up to the termination date.

11. Dispute Resolution

These terms are governed by Czech law. Any disputes shall be resolved by the competent courts in the Czech Republic. For consumers: You may also use the online dispute resolution platform at https://ec.europa.eu/consumers/odr or contact the Czech Trade Inspection Authority (ČOI) at www.coi.cz.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify clients of any material changes via email at least 30 days in advance. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions about these Terms of Service, please contact:

• Email: info@a-g-p.cz
• Phone: +420 771 214 926
• Address: Na Strži, 140 00 Praha 4-Nusle, Czech Republic